Layer Seven Security

10KBLAZE: Secure Your Systems with SAP Solution Manager

On May 2, the Department of Homeland Security issued an alert for SAP customers in response to the disclosure of new exploits targeting vulnerable SAP components. According to some reports, the so-called 10KBLAZE exploits could impact 90% of SAP installations worldwide. The exploits target misconfigurations in the gateway server and message server installed in most SAP systems including S/4HANA, ERP and CRM. The successful execution of the exploits could enable attackers to exfiltrate or modify data and provoke a denial of service without authentication. In other words, attackers can completely compromise target SAP systems without any user credentials.

The new exploits target known vulnerabilities addressed by notes and advisories released by SAP since 2005.  Note 821875 details measures to secure the message server, including restricting external access, separating internal and external communications, and maintaining secure access control lists. The profile parameter ms/monitor should be set to 0 to prevent external programs such as msmon from administering the message server at the operating system level. Access to transaction SMMS should also be restricted since the setting can be changed dynamically using the Message Server Monitor within the application server. A separate port for internal communication between application servers should be defined using parameter rdisp/msserv_internal. This will prevent external clients from intercepting or rerouting internal message server communications.  The port should not be exposed to clients or intranets. Finally, the parameter ms/acl_info should specify the file containing a restrictive access control list of hosts, domains, IP addresses or subnets for application servers permitted to log on with the message server.

ACLs should also be defined for the gateway server to control access to starting external programs.  This can be performed using the gateway security file sec_info. The correct syntax for the file depends on the kernel level. For kernel 7.20 and higher, the setting USER-HOST=LOCAL is recommended to protect against 10KBLAZE exploits. This will allow connections from the same server instance. The setting USER-HOST=INTERNAL could be vulnerable but is required for SID clusters. For detailed guidance, refer to Note 1408081. The ACLs should be supported by the setting gw/acl_mode to 1. This parameter defines the behavior of the gateway server if sec_info does not exist.

Since some 10KBLAZE exploits are targeted at modifying or redirecting data packets, enabling SNC to authenticate and encrypt client-server communications is recommended.

SAP systems vulnerable to 10KBLAZE exploits can be discovered using SAP Solution Manager. The Cybersecurity Extension for SAP Solution Manager automatically monitors security settings for the message server and gateway server including profile parameter settings, access control lists and users with critical transactions such as SMMS. The extension also monitors message and gateway logs for external monitor commands, successful and unsuccessful program starts, and other events. Alerts are triggered by the extension for suspected exploits.

The example below illustrates how you can discover insecure sec_info entries that could expose systems to 10KBLAZE exploits.

Click on Vulnerability Report in the Fiori Launchpad.

SAP Cybersecurity Extension for Solution Manager 10

Filter by ABAP systems, select the check-box for the target system and click on Display.

SAP Cybersecurity Extension for Solution Manager 09

Filter for vulnerabilities in open status within the area of RFC Security. Click on the check for starting of external programs.

SAP Cybersecurity Extension for Solution Manager 08

Review the details and recommendation. Click on the linked SAP Notes and SAP Help.

SAP Cybersecurity Extension for Solution Manager 07

Click on Additional Information to review the insecure entries in the sec_info ACL.

SAP Cybersecurity Extension for Solution Manager 03

Focus on entries with the setting USER-HOST=internal.

Click on the download icon to export the current settings.

If required, add comments in the Comment section.

SAP Cybersecurity Extension for Solution Manager 04

The finding for the system will be automatically removed from the report once the sec_info entries are updated. However, you can manually change the status using the Change Status option. Note that status changes are tracked in the extension.

SAP Cybersecurity Extension for Solution Manager 05

You can also assign responsibility for remediating the finding to specific groups using the Change Owner option.

SAP Cybersecurity Extension for Solution Manager 06

Webinar: 10KBLAZE – Secure Your SAP Systems with CVA and SolMan

According to a recent report, thousands of SAP installations may be vulnerable to 10KBLAZE exploits targeting SAP applications.

Join SAP and Layer Seven Security to learn how to secure your SAP systems against the exploits with SAP Code Vulnerability Analyzer (CVA) and SAP Solution Manager. CVA performs static code analysis to detect vulnerabilities in custom code. SAP Solution Manager detects vulnerabilities and threats in SAP systems including components such as the gateway server, message server and SAProuter, targeted by 10KBLAZE.

Together, CVA and Solution Manager provide an integrated platform to secure your business-critical SAP systems against 10KBLAZE and other exploits.

Thu, Jun 6, 2019
11:00 AM – 12:00 PM EDT

REGISTER

Webinar Recording: Security Analytics with SAP Web Intelligence

Watch the webinar replay to learn how to visualize security risks in your SAP systems using interactive reports in SAP Web Intelligence. Powered by the BusinessObjects platform, Web Intelligence connects directly to data sources in SAP Solution Manager to convey system vulnerabilities, missing security notes and open alerts using dynamic charts and graphs and detailed tables.

Join the global leaders in security monitoring with SAP Solution Manager to learn how to:

– Discover security vulnerabilities
– Manage missing patches
– Detect alerts for security incidents
– Collaborate and track remediation efforts using comments
– Filter and sort report data
– Export and share results
– Access reports remotely

We will also demonstrate how you can trial Web Intelligence using Layer Seven’s cloud platform.

Watch Now

 

 

How to Comply with the DHS Recommendations for Securing SAP Systems from Cyber Attacks

In response to the dramatic rise of cyber attacks targeting ERP applications, the United States Department of Homeland Security (DHS) issued a warning earlier this year that encouraged organizations to respond to the risks targeted at their business applications by implementing specific measures to secure, patch and monitor SAP systems. The measures included scanning for vulnerabilities and missing security patches, managing SAP interfaces, and monitoring user behaviour, indicators of compromise, and compliance against security baselines for systems.

This article discusses how you can leverage SAP Solution Manager to comply with the DHS recommendations. Solution Manager is installed and available in most SAP landscapes and includes diagnostics and monitoring applications to support cybersecurity. The specific applications are outlined below against each of the DHS recommendations.

1. Scan systems for all known vulnerabilities, such as missing security patches and dangerous system configurations.

Configuration Validation in Solution Manager can perform automatic daily scans of SAP systems against security benchmarks to identify misconfigurations that could expose systems to cyber threats. The scans are performed against snapshots of systems stored in the Configuration and Change Database (CCDB). The results of the scans are stored in an internal Business Warehouse (BW). Service Level Reports and Security Dashboards connect to BW using BEx queries to read the results of the security scans and report the findings.

System Recommendations (SysRec) in Solution Manager connects directly to SAP Support to discover missing security patches.  SysRec also connects to each system in an SAP landscape to determine the current patch level. It reads the system information in the Landscape and Management Database (LMDB) to identify installed software components and versions. SysRec also integrates with the ABAP Call Monitor, Usage Procedure Logging, and Solution Documentation to perform change impact analysis for security patches.

2. Identify and analyze the security settings of SAP interfaces between systems and applications to understand risks posed by these trust relationships.

Interface and Connection Monitoring (ICMon) in Solution Manager automatically maps cross-system interfaces including RFC, HTTP, IDOC and Web Services. This includes internal and external connections. It also monitors real-time traffic patterns to detect and alert for malicious actions including dangerous RFM and URL executions.

3. Analyze systems for malicious or excessive user authorizations.

Solution Manager can detect users with administrative privileges in SAP systems. It flags users with privileged authorizations, profiles, roles, transactions, Java permissions, and HANA system and table privileges. Privileges can include standard and custom objects.

4. Monitor systems for indicators of compromise resulting from the exploitation of vulnerabilities.

The Monitoring and Alerting Infrastructure (MAI) in Solution Manager can monitor event logs in SAP systems to detect and alert for indicators of compromise (IOCs). This includes log files and tables such as the Security Audit Log, HTTP Log, System Log, Gateway Server Log, Change Document Log, Read Access Log, Java Security Log, HANA Audit Log, and the SAProuter Log. The MAI triggers alerts and email and text notifications for IOCs. Guided procedures provide a framework for incident response and tracking.

5. Monitor systems for suspicious user behavior, including both privileged and non-privileged users.

MAI monitors user logs to detect and alert for suspicious behavior covering both privileged and non-privileged users. This includes unauthorized access, escalation of privileges and actions that could lead to data leakage.

6. Apply threat intelligence on new vulnerabilities to improve the security posture against advanced targeted attacks.

SAP Partners periodically update content for Solution Manager to address new vulnerabilities and attack vectors.

7. Define comprehensive security baselines for systems and continuously monitor for compliance violations and remediate detected deviations.

Solution Manager continuously monitors for policy violations against security baselines and compliance frameworks such as GDPR, IT-SOX, NIST and PCI-DSS. Service Level Reports and Dashboards provide directions for implementing and tracking remedial actions taken to patch and secure systems. Guided procedures document incident investigation steps performed by responders. The results are archived in Solution Manager.

To learn more about how Solution Manager can help you comply with the DHS recommendations for securing SAP systems, contact Layer Seven Security.

SAP Solution Manager is ITIL-Certified for Information Security Management

The SAP Integration and Certification Center (ICC) has been validating and certifying solutions from partners and software vendors for over twenty years. The certifications provided by the ICC are based on rigorous testing and enable customers to invest with confidence in technologies that integrate with SAP solutions. This includes technologies that support security scenarios such as automated vulnerability management, code scanning and threat detection.

The ICC cannot certify SAP’s own product offerings since self-certification does not provide the same level of assurance as independent certification. However, SAP platforms are often certified by recognized certification authorities. SAP Solution Manager, for example, is certified by organizations such as SERVIEW. In fact, Solution Manager is one of the most awarded service management platforms in the market and certified for all 18 certifiable processes of the ITIL framework, including Information Security Management.

ITIL is the Information Technology Infrastructure Library and provides best practices to support the design, management and monitoring of IT infrastructure and optimization of service levels for end users. The framework consists of five distinct lifecycle phases for service strategy, design, transition, operations, and continuous improvement. It includes key performance indicators to identify problems, measure performance, and track progress.

IT Security Management is a process within the Service Design lifecycle of the most recent version of the ITIL framework. It includes four sub-processes for the design of security controls, the performance of regular security reviews, and the management of security incidents. The sub-processes are targeted at preventing, detecting and containing security intrusions and breaches. The chart below maps each sub-process to relevant applications available in SAP Solution Manager.

ITIL v3 – IT Security Management

Applications such as Configuration Validation, Service Level Reporting and the Dashboard Builder enable customers to enforce security baselines for SAP landscapes and monitor compliance against security KPIs. System Recommendations automatically detects missing security patches through a direct connection to SAP support. Interface Monitoring detects potential breaches of cross-system connections. Finally, the Monitoring and Alerting Infrastructure and Guided Procedures provide an advanced framework for detecting and responding to security incidents and suspected breaches. Overall, Solution Manager provides a powerful ITIL-compliant platform for defining, implementing and sustaining secure SAP system landscapes.

 

5 Common Myths for Security Monitoring with SAP Solution Manager

Does Solution Manager have a complex installation process? Is it difficult to maintain? Does it create dangerous connections with SAP systems? Is it a high value target for attackers? Does it provide no support for zero-day vulnerabilities?

This article tackles the five most common myths about SAP Solution Manager and reveals the truth behind the fiction.

The first and most common myth is that SAP Solution Manager is complex to install and difficult to maintain. In fact, the installation procedures for Solution Manager are relatively simple and standardized, especially in comparison to other SAP platforms such as ECC. Once installed, guided procedures in Solution Manager track the progress of the setup process across three major areas: System Preparation, Basic Configuration, and Managed System Configuration. Performing the configuration steps in Technical or Application Monitoring is recommended to enable the monitoring capabilities of Solution Manager.

Once configured, security-relevant applications such as System Recommendations, Dashboards, Interface Monitoring and the Monitoring and Alerting Infrastructure are enabled and ready to use. Therefore, the standard setup procedures automatically activate most of the requirements for security monitoring using Solution Manager. Since security applications use existing connections with SAP systems, there is no need to install and configure additional agents in target systems.

Maintenance is relatively straightforward. Support packs for functional enhancements and bug fixes are released at regular intervals and are applied using the Maintenance Optimizer. The guided procedures for SOLMAN_SETUP will flag any configuration issues that need to be tackled after an SP upgrade.

The second myth is that SAP Solution Manager creates dangerous RFC connections with managed systems. The RFC connections created by Solution Manager are no more or less dangerous than similar connections between other systems in SAP landscapes. Also, the risk is not removed if you decide not to perform security monitoring using SAP Solution Manager since the connections will remain in place.

The third myth is that SAP Solution Manager is a high-value target for attackers. In fact, all SAP systems are valuable targets for attackers. Since Solution Manager does not typically store or process sensitive business data, it may be a less valuable target than systems such as ECC, CRM and SRM. Also, Solution Manager performs self-monitoring to detect security vulnerabilities including misconfigurations and missing patches, and potential security breaches captured in SAP logs. In dual landscapes, Solution Manager systems can monitor each other.

Fourthly, it’s often emphasized that Solution Manager is not certified by SAP. SAP certifies third party solutions developed by independent software vendors for integration with platforms including SAP NetWeaver. SAP does not certify it’s own software platforms such as Solution Manager. However, Solution Manager is ITIL-certified by organizations such as SERVIEW for Information Security Management.

The final myth is that Solution Manager does not provide any coverage for zero-day vulnerabilities that are unpatched by SAP. Security researchers choose to deliver virtual patches for zero-day vulnerabilities through third party tools in order to induce SAP customers to subscribe to expensive licenses for such tools. This is a business decision and not due to any technical limitation in Solution Manager. Also, all zero-day vulnerabilities do not pose a critical risk to SAP systems. The fact that patches for vulnerabilities are often released many months after the weaknesses are disclosed by security researchers to SAP does not necessarily mean that SAP systems are at serious risk. SAP’s response to such disclosures depends on an assessment of the risk posed by reported vulnerabilities. This includes factors such as the complexity and range of related exploits and the impact to data confidentiality, integrity and availability.

Featured in SAPinsider: Secure Your SAP Landscapes with SAP Solution Manager 7.2

Firewalls, intrusion detection systems, and antivirus solutions may not protect SAP systems against advanced cyberattacks. However, this does not necessarily mean that SAP customers have to license third-party vulnerability scanning or threat detection solutions to deal with the risk. The answer to their security questions may be closer than they realize. Bundled with standard and enterprise SAP support agreements, SAP Solution Manager 7.2 includes five integrated applications to safeguard SAP systems against cyber threats:

Service Level Reporting (SLR)
Dashboard Builder
System Recommendations
Interface and Connection Monitoring (ICMon)
and the Monitoring and Alerting Infrastructure (MAI)

Read the full article

Q&A: Cybersecurity Monitoring with SAP Solution Manager

How does Solution Manager detect threats and vulnerabilities in SAP systems? What specific applications in SolMan are used for vulnerability, patch and threat management? What are the requirements for using these areas? How long does it take to configure? What are the differences between monitoring using SolMan 7.1 and 7.2? What are the benefits of using SolMan versus third party tools such as Onapsis? Why should you partner with Layer Seven Security to help you leverage the cybersecurity capabilities of SAP Solution Manager?

Discover the answers to these and many other questions in the new Q&A section and learn how you can immediately protect your SAP systems from advanced threats using tools you already own and an approach recommended by SAP.

Remember to bookmark the page since we will be updating the questions and answers periodically. Also, feel free to submit your questions for our experts in the comments below.

Q: What is SAP Solution Manager?
A: Solution Manager is the most widely deployed SAP product after ECC. It’s installed in almost all SAP landscapes and is used for application lifecycle activities such as system patching and upgrades, change management, incident management, and system monitoring.

Q: How is Solution Manager licensed?
A: Usage rights for Solution Manager are bundled with SAP support and maintenance agreements. SAP Enterprise Support customers can manage their whole IT infrastructure with Solution Manager. Customers with Standard Support can manage SAP products within their IT landscapes with Solution Manager. Licensing for SAP HANA is included with the usage rights for SAP Solution Manager 7.2.

Q: What security tools are available in Solution Manager?
A: There are several applications in Solution Manger that should be used for advanced security monitoring. We recommend Service Level Reporting, Security Dashboards, System Recommendations, Interface Monitoring and Security Alerting.

Q: Why doesn’t Layer Seven Security recommend the EWA and SOS reports?
E: There are drawbacks with both reports. The EarlyWatch Alert (EWA) performs some security checks but is not specifically a security report. Therefore, the range and volume of checks performed by EWA for security is low. The Security Optimization Service (SOS) provides better coverage but is not fully automated. You must submit a service request to run SOS for ABAP systems. Service requests to run SOS for Java systems must be submitted to SAP.

Q: What are Service Level Reports?
A: Service Level Reports (SLR) automate vulnerability reporting for SAP systems. They perform scheduled checks for hundreds of security weaknesses for ABAP, HANA and Java systems and automatically distribute the results via email, SFTP or the Enterprise Portal. SLRs include detailed descriptions for findings, risk ratings, links to relevant SAP Notes and guidance at the SAP Help Portal and compliance scorecards for frameworks such as NIST, PCI DSS and IT-SOX.

Q: How do SLRs work?
A: SLRs read the results of automated daily vulnerability scans performed by Solution Manager for SAP systems. The results are checked against security KPIs during runtime. SLRs are typically scheduled to run on a weekly or monthly schedule.

Q: Are SLRs available in multiple languages?
A: Yes, SLRs can be run in any language including French, German, Spanish, Arabic, Japanese, and Mandarin.

Q: Are SLRs customizable?
A: Yes, you can customize every aspect of service level reports including the design, layout, security checks, and KPI metrics and thresholds.

Q: Can you provide a sample Service Level Report?
A: Yes, submit your request here.

Q: What is System Recommendations?
A: System Recommendations is an application in Solution Manger that performs automated patch management for SAP systems. It connects directly to SAP Support to download required security notes and monitor the status of notes implemented in systems through regular background jobs.

Q: Does System Recommendations also download and apply corrections?
A: Yes, System Recommendations downloads corrections from SAP Support to target systems. The user is automatically directed to SNOTE in the target systems once the corrections are downloaded.

Q: Does System Recommendations identify the impact of security patches?
A: Yes, System Recommendations integrates with applications in Solution Manager to perform change impact analysis and discover programs, function modules, transactions, reports and business processes effected by notes.

Q: Does System Recommendations integrate with Change Request Management (ChaRM)?
A: Yes, System Recommendations includes the option to automatically generate a change request for required notes.

Q: What are Security Dashboards?
A: Security Dashboards monitor critical key performance indicators to track vulnerabilities and threats across SAP landscapes in real-time.

Q: What type of metrics are monitored by Security Dashboards?
A: The Dashboards connect to data stores in Solution Manager for event-driven alerts and system and user level vulnerabilities. Users can drilldown from aggregated results to detailed values.

Q: What type of data visualizations are available in the Security Dashboards?
Users can select from column, line, pie, scatter and other charts and Fiori tiles and tables.

Q: What is Interface Monitoring?
A: Interface Monitoring is used to map and track system interfaces in SAP landscapes including RFC, HTTP, IDoc and Web Service connections. It automatically creates a topology of system interfaces and monitors the usage of the interfaces in real-time. Alerts can be generated for channel metrics including availability, configuration and performance.

Q: What is Security Alerting?
A: Security Alerting is based on the Monitoring and Alerting Infrastructure (MAI) of Solution Manager. MAI connects to data providers including event logs to monitor for security vulnerabilities and incidents. MAI generates automatic notifications for security incidents including emails and text messages.

Q: What type of security vulnerabilities and events are monitored by MAI?
A: MAI monitors system-level vulnerabilities such as the enabling of the invoker servlet in Java systems, insecure entries in access control lists for gateway servers, vulnerable RFC destinations, missing security notes, and many other areas. It also monitors KPIs for user-level security including users with dangerous profiles such as SAP_ALL and unlocked standard users.

Q: Can you perform threat detection using MAI in Solution Manager?
A: Yes, MAI includes file and database connectors for real-time monitoring of event data captured in SAP logs. This includes the security audit log, HANA log, UME log, HTTP log, gateway server log, and the Read Access Log.

Q: Can you integrate MAI alerts with Security Information Event Management (SIEM) and incident management systems?
A: Yes, MAI alerts can be automatically forwarded to SIEM systems such as Splunk, ArcSight, and QRadar for event correlation and forensic analysis. Alerts can also be forwarded to incident management systems such as BMC Remedy and ServiceNow.

Q: Does Solution Manager provide best practices for alert handling?
A: Yes, the Guided Procedure (GP) Framework in Solution Manager provides best practices and standard operating procedures for investigating and resolving security alerts. This standardizes and improves incident management procedures and reduces response times. The guided procedures include automated steps to further improve incident handling.

Q: What are the main differences between SAP Enterprise Threat Detection (ETD) and threat detection using SAP Solution Manager?
A: SAP ETD provides more advanced capabilities for event correlation and forensic analysis. However, Solution Manager can forward event data to SIEM systems that can correlate and analyze data on a wider scale than ETD by combining data from SAP and non-SAP sources. Also, ETD does not monitor for system-level vulnerabilities or provide guided procedures for alert handling.

Q: What are the requirements for using the security applications in Solution Manager?
A: The security applications are available in any SP level of Solution Manager versions 7.1 and 7.2. The only requirements are the completion of the SOLMAN_SETUP procedures for the relevant version.

Q: What are the differences between Solution Manager 7.1 ad 7.2 for security monitoring?
A: The main difference is the user-experience. Solution Manager 7.2 provides the improved Fiori interface including a launchpad for direct access to applications. Some functions such as automatic download of SAP corrections in System Recommendations are only available in Solution Manager 7.2. Also, the dashboarding and interface monitoring capabilities are more advanced in the latest version of Solution Manager.

Q: How many environments and systems can you monitor with Solution Manager?
A: There are no limits on the number of environments or systems that can be monitored by Solution Manager. However, Solution Manager must be appropriately sized to monitor large landscapes.

Q: How long does it take to configure the security applications?
A: Typical implementation timeframes are between 2-4 weeks for mid-sized landscapes.

Q: If security applications are available in standard installations of Solution Manager, why do we need to work with SAP Partners such as Layer Seven Security to configure these components?
A: Solution Manager provides the framework and the tools to perform advanced security monitoring. However, the standard installation of Solution Manager does not provide sufficient content for security monitoring. The content is developed, maintained and supported by Layer Seven Security. This includes patent-pending custom security policies, BW infoproviders, service level reports, monitoring objects and guided procedures. The content is licensed by SAP customers from Layer Seven Security and imported or transported into Solution Manager.

Q: What are the benefits of using Solution Manager for security monitoring versus third party tools such as Onapsis, ERPScan and Virtual Forge?

A: There are many advantages for using Solution Manager over third party tools. The most significant is lower cost: licensing and importing content for Solution Manager is less expensive than licensing entire platforms and solutions for SAP security monitoring. Solution Manager is also more flexible and customizable. It’s also recommended by SAP and supported and maintained directly by SAP. For further information, download the comparison chart.

Q: Does Layer Seven Security provide online demos for security monitoring using Solution Manager?
A: Yes, you can request a demo here.

Q: Does Layer Seven Security provide free readiness checks and trials for security monitoring using Solution Manager?
A: Yes, we offer free readiness checks to discover and remove any configuration gaps in Solution Manager to support security monitoring. We also provide free trials for Layer Seven’s custom security content. The trials can be performed remotely or on-site for up to 5 systems.

Q: Who shall I contact for further information?
A: Please call Layer Seven Security at 1-647-964-7370 or email info@layersevensecurity.com

A First Look at Support Pack 5 of SAP Solution Manager 7.2

Released earlier this month, Support Pack 5 for SAP Solution Manager 7.2 delivers important enhancements in several key areas. This includes support for exporting and importing solution documentation between systems, improved SAP-delivered solution blueprints, and an enhanced graphical editor for mapping business processes. SP05 also introduces a new Fiori App for Quality Gate Management in ChaRM. There are also new Fiori Apps for Data Volume Management to support data aging and identifying unused data.

For security, SP05 introduces several notable changes. Solution Manager Configuration and Administration now includes a tile for Security-Relevant Activities. This function can be used to check the status of authentication, connection, and user related activities required for the effective setup and operation of Solution Manager.

Solution Manager Configuration and Administration also includes a new scenario for setting up and tracking usage logging. Areas such as System Recommendations analyze usage data to identify the impact of changes and corrections on ABAP objects.

SP05 also introduces several functional improvements for System Recommendations. The available filters in System Recommendations now include a selection field for Note Number. This can be used to jump directly to specific Notes.

System Recommendations also includes a new tool for side-effect Notes. The tool was originally introduced in the SAP Marketplace in 2003 and enables users to identify interdependencies between SAP Notes and guard against the known side-effects of applying certain SAP Notes. Note 651948 discusses side-effects Notes.

Interface and Connection Monitoring (ICMon) includes an improved interface to drill down from monitoring overviews and topologies to the details of each interface channel. Users can also now assign severity ratings for ICMon alerts. SP05 widens the coverage for supported interface channels to include the SAP Application Interface Framework, SAP Information Lifecycle Management (SAP ILM) and Ariba Network. It also provides additional metrics for monitoring existing channels such as web services.

The Fiori launchpad for Solution Manager SP05 includes new tiles for the Guided Procedure Framework. The Guided Procedure Catalog can be used to browse available guided procedures. The Guided Procedure Usage tile can be used to access the execution logs for guided procedures. Available filters have also been improved to support selection for guided procedures based on technical systems and hosts.

Full details of the changes introduced with SAP Solution Manager Support Pack 05 are available at the SAP Help Portal.

Explore Service Level Reporting in SolMan 7.2

Service Level Reporting (SLR) in SAP Solution Manager performs regular checks against key performance indicators using information available from the EarlyWatch Alert (EWA), Business Warehouse (BW) and the Computer Center Management System (CCMS). The checks can be for single systems or systems grouped into solutions. Reports run automatically on a weekly or monthly schedule but can also be triggered manually for on-demand reporting. SLRs can be displayed in HTML or Microsoft Word. SAP Solution Manger automatically distributes SLRs by email to recipients maintained in distribution lists.

Security-related metrics stored in internal or external BW systems can be read by SLR to create dynamic, detailed and user friendly vulnerability reports. This includes areas such as settings for profile parameters, access control lists in gateway security files, trusted RFC connections or destinations with stored logon credentials, unlocked standard users and standard users with default passwords, active ICF services, filter settings in the security audit log, missing security notes, and users with critical authorizations, profiles or transactions. For HANA systems, it includes database parameters, audit policies, the SYSTEM user, and users with critical SQL privileges. For Java systems, it includes properties for the UME and the invoker servlet. Furthermore, since event data from monitored systems is stored in BW and CCMS, SLR can also report on metrics for events in audit logs including the security audit log and syslog. The latter is particularly relevant for HANA systems which can write logs to operating system files.

SLRs are created and customized in the area for SAP Engagement and Service Delivery in the Fiori Launchpad.

Variants need to be maintained for each report including relevant systems, solutions, data sources, metrics, thresholds and schedule (weekly or monthly).

Once activated, the reports are executed by a regular automated job and accessed through the tile for Service Level Reports.

Comments can be included in SLRs before the reports are automatically distributed by email. SLRs include details of each vulnerability check, risk ratings, and links to relevant SAP Notes and documentation at the SAP Help Portal. Reports also include a gap assessment against compliance frameworks such NIST, PCI-DSS and IT-SOX. SLRs are archived by Solution Manager for trend analysis.